Terms and Conditions

Overview

This website is operated by Sixteen Seven. Throughout the site, the terms “we”, “us” and “our” refer to Sixteen Seven. By visiting the site and/or purchasing something, you engage in our “Service” and agree to be bound by the following terms and conditions.

 

Eligibility

You must be at least 18 years old to use this website or make a purchase. By using this site, you confirm you are legally eligible to form a binding contract.

 

Products

Silent Whispers is a guided memory journal created to support pet lovers through grief. Each journal is shipped with care and includes bonus bookmark. In addition to the Silent Whispers journal, we may offer other products or resources, including free or paid stickers and downloadable materials such as our Free Guide. These offerings are subject to availability and may be updated or discontinued at any time.

 

Shipping

We ship worldwide from Slovenia. Delivery times may vary depending on your location. Once shipped, we are not responsible for delays caused by postal services or customs.

 

No Refunds or Returns

All sales are final. Due to the personal nature of the journal and our intention to preserve its sacred purpose, we do not offer refunds or accept returns.

Free resources such as the Free Guide are provided as-is. Physical products, including stickers, are non-refundable. Please be sure before placing your order.

 

Intellectual Property

 

All content, including but not limited to journal text, images, logos, and product descriptions, is the property of Sixteen Seven and may not be reproduced or reused without permission.

 

Contact

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If you have any questions, feel free to contact us at: welcome@sixteen-seven.com

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